FAQ’s & Safety
Q. What are the contraindications?
A. Always read the safety instructions in full before use and USE ONLY AS DIRECTED;
- Do NOT use on an open wound of if there is an infection present
- Do NOT use if pregnant or breast feeding.
- Do NOT use if allergic to seafood or shellfish (contains a shellfish derivative)
- Do NOT use if you are allergic to adhesives.
- Not suitable for children under 10 years.
Q. How often are the patches worn?
A. Apply the patch before bed, usually one patch each night (approx 8 to 10 hours) over the affected area. If required more than one may be worn.
Q. Can I re-use the patch?
A. No the patches are for single use only.
Q. How often should I use the patches?
A. As every person’s condition is different, it is impossible to give an exact answer. Customers have reported experiencing total relief from 1 or 2 boxes of patches (10/Box) and there are also customers with chronic conditions who use the patches as they need them for temporary pain relief.
Q. Are the ingredients in the patches natural?
A. Yes, all the ingredients within the patches are natural.
Q. What happens if a rash forms after using the patches or adhesives?
A. Firstly do not panic. Whilst this is not common, it does occur to a small percentage of individuals and is normally due an irritation or allergic reaction to the adhesives. Many people are not aware that they are allergic to some adhesives until they have such a rash. Should this occur simply discontinue using the adhesives and patches and it will generally clear within 2-3 days. It is recommended that you should try a small test strip of the adhesive prior to use.
Q. Do the patches contain any form of drug or medication?
Q. Can the patches be used by individuals taking blood thinners or cholesterol lowering medications?
A. Yes, as there is no active ingredient and they do not interact systemically.
Q. Can the patches be used by a diabetic?
A. Yes, as our patches do not interact systemically.
Q. Can I use the patches on my child?
A. The patches are not suitable for children under 13 years of age. Unfortunately the patches have not been tested for use on children under this age and and hence should not be used.
Q. Can I use the patches whilst pregnant or breast feeding?
A. NO. Unfortunately the patches have not been tested for use during pregnancy or while breast feeding and hence should not be used during this time.
Q. Who are the patches suitable for?
A. Anyone looking for an alternative natural solution for reducing the inflammation, swelling and the associated pain within their joints.
Q. How long is delivery?
A. The patches are sent via airmail from Australia. All deliveries are insured and take on average 7 business days. We do however ask that you kindly allow up to 13 business days as items can be delayed a few days in customs.
Q. Is there any problem bringing the Patches in to the US, Canada or UK?
A. No problem. The patches are allowed to be imported into all of these countries. There may sometimes be a few extra days delay at customs during holiday periods due to higher security checks at these times.
Q. Are there any taxes or duties to pay when bringing the patches in to the US, Canada or UK?
A. At the time of writing this there are none that we are aware of, however as you are aware new legislations come into place all the time and it will be ultimately the purchaser’s responsibility to be up to date and responsible for any such charges.
Q. Conditions of Guarantee?
A. Should you feel that our patches were not able to help you in any way then please contact us within 45 Days of your purchase to receive a full No Questions Asked Money Back Guarantee less our postage and handling costs. P&H costs are a flat fee of $9.95 for all deliveries and not refundable.
Please note, as you can hopefully understand this Guarantee is only available to purchases from our online store www.effectivejointpainrelief.com and does not apply to both re-orders or initial orders of more the 20 Patches.