FAQ’s & Safety
Q. What are the contraindications?
A. Always read the safety instructions in full before use and USE ONLY AS DIRECTED;
- Do Not use on an open wound of if there is an infection present
- Do Not use if pregnant or breast feeding.
- Do NOT use if allergic to seafood or shellfish (contains a shellfish derivative)
- Do not use if you are allergic to adhesives.
- Not suitable for children under 10 years.
Q. How often are the patches worn?
A. Apply the patch before bed, usually one patch each night (approx 8 to 10 hours) over the affected area. If required more than one may be worn.
Q. Can I re-use the patch?
A. No the patches are for single use only.
Q. How often should I use the patches?
A. As every persons condition is different this is impossible to give an exact answer. Customers have reported experiencing total relief from 1 or 2 boxes of patches (10/Box) and there are also customers with chronic conditions who use the patches as they need them for temporary pain relief.
Q. Are the ingredients in the patches natural?
A. Yes, all the ingredients within the patches are natural.
Q. What happens if I a rash forms after using the patches or adhesives?
A. Firstly do not panic, whilst this is not common it does occur to a small percentage of individuals and is normally due an irritation or allergic reaction to the adhesives. Many people are not aware that they are allergic to some adhesives until they have such a rash. Should this occur simply discontinue using and the adhesives and patches and it will generally clear within 2-3 days. It is recommended that you should try a small test strip of the adhesive prior to use.
Q. Do the patches contain any form of drug or medication?
Q. Can the patches be used by taking blood thinners such as warfarin or by people on cholesterol lowering medication (statins)?
A. Yes. They do not interact systemically.
Q. Can the patches be used by diabetic
A. Yes. Our patches are completely natural and do).
Q. Can I use the patches on my child?
A. The patches not suitable for children under 10 years of age.
Q. Can I use the patches whilst pregnant or breast feeding?
Q. Who are the patches suitable for?
A. Anyone looking for an alternative natural solution for reducing the inflammation, swelling and the associated pain within their joints.
Q. How long is delivery?
A. The patches are sent via airmail from Australia. All deliveries are insured and take on average 7 business days. We do however ask that you kindly allow up to 12 business days as items can be held-up a few days in customs.
Q. Is there any problem bring these in to the US, Canada or UK?
A. No problem. The patches are allowed to be imported into all of these areas. There may sometimes be a few extra days delay at customs during holiday periods due to higher security checks at these times.
Q. Are there any taxes or duties to pay when bringing the patches in to the US, Canada or UK?
A. At this time there are non that we are aware of, however as you are aware new legislations come into place all the time and it will be ultimately the purchases responsibility to be up to date and responsible for any such charges.
Q. Conditions of Guarantee?
A. Should you feel that our patches where not able to help you in some way then please contact us within 45 Days of your purchase to receive a full No Questions asked Money back Guarantee less our postage and handling costs. P&H cost shall are a flat fee of $9.95 for all deliveries
Please note, as you can hopefully understand this Guarantee does not apply to re-orders or first orders of more the 2o Patches.